For more than thirty years, Spence Tepper has led hospital consulting teams through patient throughput, labor productivity, service, and patient-flow improvement initiatives.
A seasoned healthcare consultant, he is an expert in process improvement, performance management, patient experience, and quality measures.
Before joining BRG | Prism, Mr. Tepper held the positions of president and chief executive officer for a hospital and clinic management consulting firm. In this role, he conducted sustainable performance improvements for hospitals and clinics, helping them to earn local and national recognition awards.
Mr. Tepper’s representative engagements and expertise before joining BRG included:
- Managed large client engagements with a focus on measurable outcomes that achieved patient satisfaction, staff loyalty, and improved bottom lines.
- Guided hospitals and clinics in achieving a top ranking in all performance metrics, including quality, service, satisfaction, growth, productivity, and revenue generation.
Employment History
Prism Healthcare Partners
Director
Compirion Hospital Solutions
President and chief executive officer
Colleagues Healthcare Consulting
President and cofounder
Cardinal Healthcare Consulting
Senior vice president
West Hudson and Co.
Senior vice president, managing partner, and principal
Education
California State University, Northridge
MA, Experimental and Behavioral Psychology, magna cum laude
BA, Psychology