BRG Director Dubravka Tosic Appointed to Advisory Board for Seton Hall University Customer Experience Certificate Program

Dubravka Tosic, PhD has been appointed to a renewable one-year term as an Advisory Board member for the Seton Hall University Stillman School of Business Customer Experience Certificate Program. Membership is by invitation only and is based on personal and professional accomplishments. The Board comprises a diverse group of innovative and experienced senior executives at high-profile companies working across all industries.

“I’m honored to serve as an Advisory Board member,” said Tosic, a labor and employment economist who provides expert witness consulting in litigation and arbitration matters and assistance in proactive compliance reviews. “Updating the program curriculum with new topics and new challenges faced by companies, large and small, across the globe will provide students a contemporary spin on winning brand loyalty and building customer experiences in this high-demand field.”

The Customer Experience Certificate Program is both an online and four-day in-person classroom experience. Students will address how customer-centric companies are winning brand loyalty and gaining a competitive advantage in the marketplace. The program is designed by industry experts and thought leaders for professionals seeking advanced skills in this fast-growing discipline.